IT Applications Team Lead

Popis pracovného miesta

Purpose of the Role:
To lead the Applications Tower, delivering robust, scalable, and business-aligned application solutions through integrated PMO and application support capabilities. This is a working manager role requiring significant hands-on application support (up to 40% of time) alongside leadership responsibilities. Due to team size limitations, the role holder will actively participate in day-to-day application support activities, directly resolving complex incidents and performing technical implementations, whilst also providing strategic direction through business relationship management, solution architecture, application portfolio management, and project delivery oversight for major business solutions (ERP, Order & Dispatch). The role serves as the bridge between business needs and technology solutions, reducing technical debt by simplifying, consolidating and modernising core applications whilst delivering critical business transformation projects.

Key Responsibilities:

Hands-On Application Support & Operations (up to 40% of time)

• Provide hands-on application support and troubleshooting for business-critical applications

• Directly resolve complex application incidents and problems requiring senior expertise

• Perform application configurations, customizations, and technical implementations

• Conduct hands-on application performance monitoring, tuning, and optimization

• Execute technical troubleshooting and root cause analysis for critical issues

• Perform application testing, validation, and quality assurance activities

• Handle escalated application issues from team members

• Participate in on-call rotation for critical application support

• Maintain hands-on technical expertise across key business applications

• Work directly with end-users to understand and resolve application issues

• Perform application upgrades, patches, and maintenance activities

• Ensure application SLAs are met through direct involvement when needed

Business Relationship Management

• Build and maintain strategic relationships with business stakeholders across all business units

• Understand business processes, challenges, and requirements through regular engagement

• Translate business needs into technical solutions and requirements

• Conduct regular business review meetings and provide service reporting

• Proactively identify business opportunities for technology enablement

• Lead change management and user adoption support for application initiatives

• Track business value realization and benefits from application investments

• Act as trusted advisor to business units on technology solutions and application strategy

Solution Architecture & Design

• Define application solution architecture for new systems and major enhancements

• Provide application architecture design and governance across the portfolio

• Design integration architecture ensuring seamless connectivity between systems

• Review and approve solution designs, ensuring alignment with enterprise architecture

• Conduct technical feasibility assessments for business requirements

• Establish architecture standards and best practices for applications

• Evaluate technology stacks and provide recommendations

• Collaborate with Enterprise Architecture, Security & Compliance Lead for architecture approval

PMO & Major Business Solution Implementations

• Oversee project management for major business solutions (ERP, Order & Dispatch, etc.) via Danucem PMOs

• Ensure program and project planning, execution, and delivery meet business objectives

• Manage stakeholder engagement for transformation projects

• Provide project governance, reporting, and risk management oversight

• Coordinate resources and project teams for successful delivery

• Lead change management for major business solution rollouts

• Track benefits realization and post-implementation support

• Ensure on-time, on-budget delivery of critical business transformation projects

Application Portfolio Management

• Maintain comprehensive application inventory with ownership, costs, and lifecycle status

• Manage application lifecycle from acquisition to retirement

• Identify application rationalization and consolidation opportunities

• Optimize license management and reduce application costs

• Track and optimize application costs across the portfolio

• Assess technology stack and plan modernisation initiatives

• Conduct application risk assessments and implement mitigation strategies

• Develop annual application roadmap aligned with business strategy

Vendor Management

• Manage strategic application vendor relationships

• Lead contract negotiation and management for application vendors

• Monitor vendor performance and enforce SLAs

• Manage vendor escalations and issue resolution

• Evaluate and select technology vendors for applications

• Coordinate proof-of-concept activities with vendors

• Ensure vendor roadmaps align with business needs

Team Leadership & Development

• Lead, mentor, and develop team of 5 application professionals

• Balance hands-on technical work with team development and delegation

• Build application support competencies across the team through coaching and mentoring

• Foster continuous learning and professional development

• Conduct performance management and career development discussions

• Implement succession planning for critical application knowledge

• Create individual development plans with quarterly reviews

• Develop team capability to reduce dependency on hands-on involvement over time

Cross-Country Standardisation

• Harmonise application landscape across Slovakia, Hungary, and Austria

• Establish and enforce application standards and best practices

• Lead cross-country application deployment and rollout

• Ensure consistent application configuration and setup

• Maintain shared application knowledge base and documentation

• Coordinate cross-country application support activities

Benefity

• Performance-based bonus

• Meal allowance above legal requirements – €162 net per month (€8.10 per day), even during vacation

• Travel allowance – €0.15/km, up to €140 per month

• Extra vacation days – minimum of 25 days for all employees

• Contribution to the 3rd pillar pension plan – up to €60 per month

• Sick leave support – financial assistance during illness

• Special Occasion Contributions – for life events such as weddings, childbirth, and other important moments.

• Additional leave for special occasions – e.g., wedding, birth of a child

• Professional training and development – support for your career growth

• Company events & Multisport card – sports and social events

• Annual salary review – at least once per year

• Danucare program – focused on health and well-being

• Extra pay beyond legal requirements – for overtime, weekends, and holidays

• Loyalty rewards – bonuses for work anniversaries

• Referral bonus – €750 for recommending a new colleague

• Recreation allowance – according to legal requirements and beyond.

• Additional benefits – as per the collective agreement #danucemfamily

Osobnostné predpoklady a zručnosti

Education

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field

• Master's degree preferred

Experience

• Minimum 10 years of hands-on experience in IT, with at least 5 years in application support or business systems

• Proven hands-on technical expertise in application support, troubleshooting, and problem resolution

• Minimum 3 years of team leadership experience managing application or technical teams

• Demonstrated experience as a working manager balancing hands-on technical work with leadership

• Proven experience in business relationship management and stakeholder engagement

• Demonstrated experience in solution architecture for business applications

• Experience managing major business solution implementations (ERP, CRM, or similar)

• Experience with application portfolio management and rationalization

• Experience in PMO oversight or project management for IT projects

• Experience working in multi-country or international environments preferred

• Manufacturing or industrial sector experience highly desirable

• Experience working in lean IT teams where hands-on contribution is essential

Technical Skills (Hands-On Proficiency Required)

• Strong hands-on technical skills in application support and troubleshooting

• Deep understanding of application architecture and design patterns

• Hands-on experience with application configuration, customization, and implementation

• Practical knowledge of integration architecture and API management

• Hands-on experience with SAP ERP systems

• Practical experience with database management and SQL

• Understanding of cloud platforms and SaaS applications

• Knowledge of application development methodologies (Agile, Waterfall)

• Hands-on experience with application monitoring and performance tuning tools

• Familiarity with ITIL or similar service management frameworks

• Understanding of cybersecurity principles for applications

• Experience with application portfolio management tools

• Ability to quickly learn and support new applications

Business & Leadership Skills

• Exceptional business relationship management and stakeholder engagement skills

• Strong business acumen and ability to understand business processes

• Excellent communication skills (written and verbal) in English and local language

• Proven ability to translate business needs into technical solutions

• Strong leadership and team development capabilities

• Ability to balance hands-on technical work with strategic leadership

• Excellent project management and PMO oversight skills

• Strategic thinking and planning abilities

• Change management and user adoption expertise

• Vendor management and contract negotiation skills

• Strong analytical and problem-solving skills

• Ability to work effectively in matrix organization

• Mentoring and coaching capabilities

• Ability to delegate effectively while maintaining technical involvement

• Comfortable working in fast-paced, hands-on environment

Personal Attributes

• Hands-on mentality with willingness to "get hands dirty"

• Pragmatic problem-solver who can balance strategic and tactical work

• Self-motivated and able to work independently

• Flexible and adaptable to changing priorities

• Strong work ethic and commitment to service excellence

• Team player who leads by example

• Continuous learner who stays current with technology trends

Languages

• English: Fluent (required)

• Slovak: Fluent (required)

• Hungarian: Advantage

Popis spoločnosti

V Danucem veríme, že stavebníctvo môže byť odolnejšie, udržateľnejšie a ľudskejšie. Naše materiály sú súčasťou miest, kde ľudia žijú, pracujú a oddychujú – a naši ľudia zanechávajú stopu na projektoch, ktoré formujú komunity aj krajinu.

Sme významným výrobcom cementu, betónu a kameniva na Slovensku. Prevádzkujeme cementárne v Rohožníku a Turni nad Bodvou, viaceré betonárne, kameňolomy a štrkovne. Spolu s našimi dcérskymi spoločnosťami – ecorec, Ferrobeton, TransPlus a Premac – tvoríme silnú skupinu, ktorá sa venuje výrobe alternatívnych palív, prefabrikátov, logistike a betónových dlažieb.

Od roku 2015 sme súčasťou CRH, globálneho lídra v oblasti stavebných materiálov, ktorý pôsobí v 37 krajinách a zamestnáva viac než 90 000 ľudí. Vďaka tomu máme stabilné zázemie, medzinárodné know-how a zároveň si zachovávame lokálny charakter.

U nás máš možnosť:

• Budovať si vlastnú cestu – podporujeme tvoj rozvoj, od zaučenia až po medzinárodné príležitosti.

• Rozhodovať sa samostatne – tvoj názor má váhu, dôverujeme ti.

• Zanechať stopu – tvoja práca má zmysel a reálny dopad.

• Spolupracovať v partii, ktorá drží spolu – sme tím, ktorý si pomáha a oslavuje úspechy spoločne.

Viac informácií nájdete na stránke www.danucem.sk